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Hundreds of power and gas customers caught up in alleged fraud by sales agents
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French utilities giant Engie has been hit with penalties of more than $2.5 million after door-to-door sales agents allegedly fraudulently switched hundreds of power and gas customers to its Australian retailing business without consent.
The penalties against the Engie-owned retailer Simply Energy, announced on Monday, are the biggest ever imposed by Victoria’s Essential Services Commission.
Simply Energy is the Australian power and gas retailing arm of French utilities giant Engie.