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Hundreds of power and gas customers caught up in alleged fraud by sales agents

Hundreds of power and gas customers caught up in alleged fraud by sales agents We’re sorry, this service is currently unavailable. Please try again later. Dismiss Normal text size Advertisement French utilities giant Engie has been hit with penalties of more than $2.5 million after door-to-door sales agents allegedly fraudulently switched hundreds of power and gas customers to its Australian retailing business without consent. The penalties against the Engie-owned retailer Simply Energy, announced on Monday, are the biggest ever imposed by Victoria’s Essential Services Commission. Simply Energy is the Australian power and gas retailing arm of French utilities giant Engie.

Kate symonsVictoria essential services commissionSimply energyEssential servicesகேட் சைமன்கள்வெறுமனே ஆற்றல்அவசியம் சேவைகள்

Simply Energy fined after external sales agents allegedly impersonated customers

Hundreds of customers were switched to new contracts without their consent after two sales agents allegedly used phoney accents and fake names to impersonate them. The external door-to-door sales agents are accused of impersonating Australian customers in phone calls to Simply Energy, where they gave false consent to a contract switch. The Essential Services Commission issued 125 penalty notices to Simply Energy - the company that contracted the agents - totalling $2.5 million for the alleged fraud. READ MORE: Two sales agents allegedly used phoney accents and fake names to switch hundreds of customers to new energy contracts without their consent.(iStock)

Kate symonsServices commissionA simply energySimply energyEssential services commissionServices commission chair kate symonsகேட் சைமன்கள்சேவைகள் தரகுவெறுமனே ஆற்றல்அவசியம் சேவைகள் தரகு

Simply Energy hit with $2 5m fine after sales contractors allegedly impersonated customers in scam

Simply Energy hit with $2 5m fine after sales contractors allegedly impersonated customers in scam
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Kate symonsKerri noyServices commissionA simply energySimply energyBotanic ridgeEssential services commissionகேட் சைமன்கள்சேவைகள் தரகுவெறுமனே ஆற்றல்தாவரவியல் ரிட்ஜ்அவசியம் சேவைகள் தரகு

Electricity and gas bills racking up for consumers after COVID recession hit

Electricity and gas bills racking up for consumers after COVID recession hit Posted 3 updated 3 Hamed Allahyari runs a Persian cafe in the outer-western Melbourne suburb of Sunshine. ( Share Print text only Key points: Small business debt to energy retailers has increased by 22 per cent and residential debts by 32 per cent The total debt owed is around $200 million From August to March this year, 10, 000 customers across New South Wales, Queensland, South Australia, Tasmania and the territories were cut off from power Some days are better than others but, overall, his takings are down by about half compared to life before COVID-19.

Kate symonsSarah mcnamaraGerard brodyHamed allahyariAlinta energyAustralian energy regulatorConsumer action law centreServices commissionAustralian energy councilNow jobkeeperNew south walesSouth australiaAustralian energyEssential services commissionகேட் சைமன்கள்சாரா மக்நமர

Alinta s mea culpa won t end scrutiny after shabby behaviour

Alintaâs mea culpa wonât end scrutiny after shabby behaviour February 5, 2021 â 11.00pm February 5, 2021 â 11.00pm Save Normal text size Advertisement Almost a year after being caught up in one of the biggest privacy scandals and outed over some sickening treatment of vulnerable customers, three with suicidal thoughts, the Chinese-owned energy giant Alinta is trying to make amends. Its public mea culpa began with a press release and video of Alinta boss Jeff Dimery apologising for some shabby behaviour to customers experiencing financial hardship. Alinta CEO Jeff Dimery âdeeply sorryâ to customers. Credit:Louie Douvis âWe got it wrong and Iâm deeply sorry,â Dimery said.

King valleyChow tai fookCarolyn whiteJosh frydenbergJenna mcdonaldKate symonsJohn borghettiGerard brodyDavid whiteAlinta energyAustralian energy regulatorConsumer action law centreServices commissionCircuit courtCheung kong groupEnergy retail code