JPMorgan Chase is testing the technology at Chase Bank branches in Ohio, according to Reuters. Meanwhile, City National plans to start facial recognition trials to ID customers at teller machines and employees at bank branches.
Chase developed its AI camera system using components from Google, IBM Watson and Amazon Web Services. Its cameras aim to monitor banking transaction times, how many customers leave because of long lines, and what activities occupy workers.
Some banks use video-analytics software to keep watch on their banks’ exteriors, including watching for homeless people setting up camp under the overhangs for drive-thru ATMs, Reuters reported.
North American banks deploy AI to monitor customers, workers amid tech backlash
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Global Airships Market 2021 Trends, Market Share, Industry Size, Opportunities, Analysis And Forecast To 2026
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