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The crush of unemployment claims because of the coronavirus pandemic, the implementation of a new processing system and changes in leadership hit the Nebraska Department of Labor with a perfect storm this year, a report by the state ombudsman found. As such, the ombudsman s office fielded 576 complaints against the Labor Department through Dec. 1 — roughly 30 times the number it normally receives, according to a Dec. 3 report shared with the Journal Star. About 20% of the complaints filed with the ombudsman s office this year have been about the Department of Labor. Most of the complaints focused on staffing issues, including turnover of adjudicators —  those responsible for determining who is eligible to receive unemployment insurance benefits — mandatory overtime and deteriorating work conditions.

United statesMatt hansenCarl eskridgeLincoln senJohn albinUs department of laborLegislature businessLabor committeeGeographic solutionsNebraska department of laborLabor departmentDepartment of laborNebraska departmentDeputy state ombudsman carl eskridgeNebraska state auditorJournal star