Claims Business: Hi Marley, PainWorth, Field Pros Direct and SimpliSafe By Claims Journal staff | April 9, 2021
Hi Marley Releases App for Field Adjusters
Insurance companies can’t afford to tell claimants, “don’t call us, we’ll call you.” But a new app announced by Hi Marley gives claims adjusters the option of communicating with policyholders without revealing their personal cell phone numbers.
The Boston-based insurtech, best know for its chatbots, said Marley Mobile will protect adjusters’ privacy while speeding up the claims process by allowing them to communicate with customers from the field by sending text messages. The app also also allows adjusters to schedule visits, upload photos and appraisals and log conversations.