Claims Business: Hi Marley, PainWorth, Field Pros Direct and SimpliSafe By Claims Journal staff | April 9, 2021
Hi Marley Releases App for Field Adjusters
Insurance companies can’t afford to tell claimants, “don’t call us, we’ll call you.” But a new app announced by Hi Marley gives claims adjusters the option of communicating with policyholders without revealing their personal cell phone numbers.
The Boston-based insurtech, best know for its chatbots, said Marley Mobile will protect adjusters’ privacy while speeding up the claims process by allowing them to communicate with customers from the field by sending text messages. The app also also allows adjusters to schedule visits, upload photos and appraisals and log conversations.
Field Pros Direct acquires Bridgewater Group, Inc.
Share Article
Field Pros Direct, a 4-year-old insurtech company founded on simplifying property claims processes, announced the acquisition of Bridgewater Group, Inc., with their 25+ year track record of success as a third-party administrator (TPA) in the claims space. This acquisition brings together Field Pros Direct’s technology-based claims solutions and Bridgewater’s 25+ years of service-based knowledge, expanding opportunities for both companies, their teams and their stakeholders.
“Beyond our business growth, we are truly excited to be able to offer both teams more opportunities to grow and expand the family-like culture that both Field Pros Direct and Bridgewater Group, Inc. were built on. Matthew Anderson, Field Pros Direct