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Claims Business: Hi Marley, PainWorth, Field Pros Direct and SimpliSafe By Claims Journal staff | April 9, 2021
Hi Marley Releases App for Field Adjusters
Insurance companies can’t afford to tell claimants, “don’t call us, we’ll call you.” But a new app announced by Hi Marley gives claims adjusters the option of communicating with policyholders without revealing their personal cell phone numbers.
The Boston-based insurtech, best know for its chatbots, said Marley Mobile will protect adjusters’ privacy while speeding up the claims process by allowing them to communicate with customers from the field by sending text messages. The app also also allows adjusters to schedule visits, upload photos and appraisals and log conversations.
Drivers Admit To Alarming Antics Behind The Wheel: Survey - Los Angeles, CA - Ever feel suspect drivers all around you are texting behind the wheel? It's actually so much worse, a Farmers Insurence survey found.
By City News Service
Apr 1, 2021
WOODLAND HILLS (CNS) - Nearly 90% of drivers believe that people who use a cell phone behind the wheel pose a danger to others, yet 53% admitted doing so and 45% admitted to sending, reading or receiving a text message, according to survey results released today by Farmers Insurance.
Gen Z and millennial drivers surveyed also admitted to participating in video chats (32% collectively), posting to or viewing social media (28%), playing a game (27%) and streaming video (24%) while behind the wheel, suggesting younger drivers could face continued driving distractions as technology continues to evolve.
“It s understandable that today s drivers feel a conflict – people know that phones, and the distraction they introduce, pose a risk and can interfere with safe driving. However, phones can be tempting and pull our attention and focus, said Carolyn Wald, head of product innovation integration for Farmers.
“It s understandable that today s drivers feel a conflict people know that phones, and the distraction they introduce, pose a risk and can interfere with safe driving. However, phones can be tempting and pull our attention and focus,” said Carolyn Wald, head of product innovation integration for Farmers.
“With April being National Distracted Driving Awareness Month, we want to remind people that there are a few precautions and tools we can all use to help keep our attention focused where it belongs, and to help keep the roads safer for everyone,” she said.
Wald recommends the following tips to help people stay safe when they hit the road: