The data-driven enterprise became a reality in 2021, extending across finance, IT operations, customer engagement, supply chain, people management and collaboration.
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Summary:
A discussion with Jeff Kaplan and Vinnie Mirchandani last week set me thinking about the history of SaaS and what it tells us about business in the new era of Everything-as-a-Service (XaaS)
(Screenshot from YouTube recording)
Software-as-a-Service (SaaS) the use of software via the Internet, rather than locally on a standalone computer has come to dominate computing over the past quarter-century, along with Infrastructure-as-a-Service (IaaS) and other siblings. That history holds lessons for the next 25 years, as the digitally connected business model its providers pioneered reaches out beyond computing to touch every industry. Products, services, experiences are all being swept up in the phenomenon of Everything-as-a-Service, or XaaS (pronounced x-aas ). Here s what this means.
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SAP CEO Christian Klein. Image: SAP
SAP says it is ready to lead customers into a cloud-based future, but the business software group may need all its powers of persuasion to convince its 400 000-strong client base to launch a major overhaul of systems in a pandemic.
The leading provider of vital enterprise applications from financial management to logistics this week launched its “Rise with SAP” pitch the result of a strategic pivot announced by CEO Christian Klein last year that stunned markets and caused its biggest share price slump in a generation.
Investors baulked at Klein’s abandonment of his mid-term profit targets as SAP winds down its legacy software-licence business, which is profitable and cash generative, replacing it with subscription revenues that are standard for cloud services and are more spread out over time.