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Stanford Health Care sees Qualtrics experience data as key to improving patient outcomes

Moving beyond just survey data, Stanford Health Care is thinking about how it can collect and understand patient data, using Qualtrics, to improve the.

United statesPalo altoStanford health careAlpa vyasChief patient experienceOperational performance officerHealthcare transformationUser experienceRm and customer experienceUse cases

Qualtrics launches Qualtrics AI to deliver human experience at scale

Experience management vendor Qualtrics has announced a range of AI-enabled tools to better understand customers and employees.

Salt lake cityUnited statesQualtrics assistLocations assistCare assistAutomated call summariesHcm and the digital future of workUser experienceRm and customer experience

Salesforce looks to generative AI to tackle banking s $48 billion problem with customer disputes

We've all been there - arguing with the bank over a disputed transaction that's appeared on our account. That's a high-cost problem for financial.

New yorkUnited statesCory haynesGaurav mittalFinancial services cloudDigital trust safety indexServices processes libraryFinancial services marketing at salesforceIntelligence solutions at mastercardService processes librarySift digital trustSafety indexWorld tour new york cityPowered transaction dispute managementCopilot banking actionsProcesses library

Unilever becomes a software provider to digitize its global distributive trade ecosystem

Unilever has assembled a 'platform of platforms' from Google, Adobe, Mulesoft and others so that it can deliver an integrated set of digital apps to its.

United statesJawa tengahPrashaant huriaSalesforce mulesoftLatin americaDistributive tradeGoogle cloudAdobe experience cloudDistributor management systemRetaile commerce and the omni channelRm and customer experienceLoud platforms infrastructure and architectureFrictionless enterprise

Slack AI now available to all customers, with channel recap

Slack AI is now available to all paying customers for a $10 premium per user per month, adding a recap feature, with more on the way. We ask Jackie Rocca, VP.

Jackie roccaSlack proProduct managementRetrieval augmented generationEinstein copilotMachine intelligence and aiCollaboration sharing and digital productivityRm and customer experience

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