They say that genius is in simplicity. This conventional wisdom has been proven true many times. However, you might be surprised to discover that it also holds true when it comes to upselling.
Continuously enhancing your hotel guest experience can go a long way in boosting your hotel s brand image and reputation. If guests enjoy their stay at your hotel, they are more likely to return and refer your hotel to others, helping you attract even more guests.
Once someone books a room, you can lean back and wait for them to check in, right? Not quite, as the pre-arrival stage is the perfect time to break the ice and build anticipation by sending an enticing hotel pre-arrival email.
Oaky, the hyper-personalised hotel upselling solution, is one of ORACLE Hospitality’s first partners to go live with the brand-new Oracle Hospitality Integration Platform (OHIP). This makes it cost-effective and simple for joint clients to leverage the seamless two-way integration between the upselling platform and the OPERA Cloud PMS. The goal of this new partnership is to drive innovation in the hospitality industry and allow hoteliers to level up their upselling results.
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