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We introduce the notion of Tolerance for autonomous artificial agents (and its antithetical concept, Intolerance), motivating its theoretical adoption in the fields of social robotics and human agent interaction, where it can effectively complement two contiguous, but essentially distinct, constructs Acceptance and Trust that are broadly used by researchers. We offer a comprehensive conceptual model of Tolerance, construed as a user’s insusceptibility or resilience to Autonomy Estrangement (i.e., the uncanny sense of isolation and displacement experienced by the humans who believe, for right or wrong reasons, that robots can subvert and/or control their lives). We also refer to Intolerance to indicate the opposite property, that is the user’s susceptibility or proneness to Autonomy Estrangement. Thus, Tolerance and Intolerance are inverse representations of the same phenomenological continuum, with Intolerance increasing when Tolerance decreases and vice versa. While Acceptance and
Autonomy-estrangementAdoption-propensityAlienationAutonomy-estrangementHuman-robot-interactionTechnology-acceptance-modelToleranceTrust