As travel tech major OYO prepares for its much-awaited public listing, the continued satisfaction of its hotel partners and winning back dissatisfied partners will play a key role in determining how its business performs and, by extension, how its stock holds up.
As travel tech major OYO prepares for its much-awaited public listing, the continued satisfaction of its hotel partners and winning back dissatisfied partners will play a key role in determining how its business performs and, by extension, how its stock holds up.
Outlook 2021: This year will see the resurgence of OYO, says CEO Rohit Kapoor
Rohit Kapoor, CEO for India and South Asia at OYO Hotels & Homes, speaks about how OYO played host to the most uninvited check-in of the year, coronavirus, and why focusing on tech and the customer will make 2021 the year of a resurgent OYO.
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A year before COVID-19,
OYO was India’s second most valuable internet startup and employed close to 25,000 people across the world.
However, the coronavirus pandemic, which battered the travel and hospitality business across the world, hit the Indian hospitality unicorn extremely hard. Amidst the layoffs, change in business model, and reshuffling of top management,
OYO
OYO Launches Equal Partner Policy; Announces the Second Edition of Club Red to Unlock the Next Phase of Growth for its Asset Owners in India ANI | Updated: Jan 07, 2021 17:53 IST
New Delhi [India], January 7 (ANI/NewsVoir): The world s leading hospitality chain, OYO Hotels & Homes announced the launch of its Equal Partner Policy at a recently held webinar for its asset owners hosted by Ritesh Agarwal, Founder & Group CEO, OYO Hotels & Homes and Rohit Kapoor, Chief Executive Officer, OYO India & South Asia. OYO utilised the lock-down period to constantly engage with owners, take their recommendations and improve ways of working to deliver immense value to them. The Equal Partner Policy (EPP) is one such initiative that will serve as a guiding principle to strengthen trust and increase transparency in the asset owner community. Under EPP, OYO has laid out seven guidelines - Communication, Respect, Availability, Transparency, Recognition,