Outlook 2021: This year will see the resurgence of OYO, says CEO Rohit Kapoor
Rohit Kapoor, CEO for India and South Asia at OYO Hotels & Homes, speaks about how OYO played host to the most uninvited check-in of the year, coronavirus, and why focusing on tech and the customer will make 2021 the year of a resurgent OYO.
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A year before COVID-19,
OYO was India’s second most valuable internet startup and employed close to 25,000 people across the world.
However, the coronavirus pandemic, which battered the travel and hospitality business across the world, hit the Indian hospitality unicorn extremely hard. Amidst the layoffs, change in business model, and reshuffling of top management,