canceled today. passengers left at a lost how to afford the sky high prices for tickets and how to reunite with their luggage. southwest has been responsible for more than 15,000 flight cancellations according to data from flight aware. let s bring in blayne alexander at the jackson international airport in atlanta. what details can you tell us about this? reporter: it s stretching well into the week. we know even for the many people who have made it home, the frustration is following them home. it s beyond the airport because they have racked up hundreds and thousands of dollars in unplanned expenses. southwest has opened a portal on their website where people can submit receipts to try to get reimbursed. all of this comes as another executive from the airline is speaking out. this morning it s the familiar picture of an unparalleled holiday travel meltdown. waited in line two hours for the gate agent to get rebooked on another flight. reporter: southwest continues to
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saturday. a few flakes were already spotted in new york city and philadelphia saturday afternoon, but rain has now overtaken the snow in those cities. in connecticut transportation officials are preparing for the snowstorm headed their way. polo sandoval has more on the state s plans to keep thousands of miles of roads clear and safe. reporter: officials are said they don t expect any major disruptions in some of the major cities throughout the northeast. however, going into sunday, we do expect at least some significant snowfall particularly in portions of the northeast. in fact if the forecast holds true, we are expecting what could be perhaps one of the biggest snowstorms here in hartford, connecticut that we ve seen in about three years. last time we saw close to a foot of snow. one of the reasons why connecticut transportation officials have really been preparing for this, they have been deploying, pre-positioning over 600 pieces of dedicated snow removal equipment. it will be
another storm in the coming days that could pack even a heavier, more severe punch. our weather expert allison will fill you in on those details. for now clear sailing in connecticut. plows have been working overnight. they still rolled out over 600 individual dedicated pieces of snow removal equipment for this one, guys. polo, appreciate you being out there. i feel for you. i hate it when it s below 65 degrees. good to see you, polo. cnn meteorologist allison chinchar joining us now. so the storm is still impacting millions of people, what can we expect and there is another one coming in right behind it. that s right. yeah, the main impact for today is just more snow. this system isn t done yet. for some of these areas they have had plenty, unionville, new york, has already picked up a foot of snow and we ve got more on the way, heavy snow coming down across syracuse, also in boston right now, places like portland and manchester also getting some snow.