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South Africa: Brick-and-Mortar Retail in the Doldrums As Shift to Online Accelerates

South Africa: Brick-and-Mortar Retail in the Doldrums As Shift to Online Accelerates
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Morrisons orders 150 fresh new trailers for UK supermarket fleet

India: Billionaires fight it out for India’s retail crown Amazon.com Inc’s chief executive Jeff Bezos, the world’s wealthiest man, is determined to retain his company’s pre-eminence in India’s retail market, estimated to reach $1.3 trillion by 2025, amid a surge in online shopping, and stave off an equally determined challenge from Mukesh Ambani, Asia’s richest and chairman of Reliance Industries Ltd, which runs the country’s largest offline retail chain. The battle for dominance in one of the fastest-growing major retail markets is being fought on the ground in India and the courts in Singapore and New Delhi.

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US: Online grocery delivery companies recruit extra staff to cope with spike in demand

FDA warns Amazon s Whole Foods Market for misbranding food products The U.S. Food and Drug Administration (FDA) said on Tuesday it has issued a warning letter to Amazon.com Inc’s Whole Foods Market for not labeling some products for the presence of food allergens, which led to a series of product recalls. The supermarket chain, which was bought by Amazon in 2017 for $13.7 billion, has recalled more than 30 food products in the last year as the presence of major food allergens was not listed on product labels, the agency said. Online grocery delivery companies recruit extra staff to cope with spike in demand

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Brick-and-mortar retail in the doldrums as shift to onl

First published by Daily Maverick 168 weekly newspaper Woolworths group CEO Roy Bagattini offered shareholders and customers a frank mea culpa about the retailer’s online shopping offering that flopped during South Africa’s hard Covid-19 lockdown. “Our e-commerce was fledgling and, to be candid, we were caught a little short during the Covid-19 pandemic,” said Bagattini in September during Woolworths’ 2020 annual results presentation. A Woolworths internal survey found that 14% of its customers in South Africa started shopping online for the first time during lockdown. But the company’s online shopping – mostly for food – was a nightmare for customers who avoided frequenting the retailer’s brick-and-mortar stores during the first wave of Covid-19 infections. They had to wait days for online orders to be delivered. The unlucky ones waited weeks for new delivery slots to open.

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