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Ops, MLO, AE, Compliance Jobs; HFA, URLA, Servicing Products; Upcoming Training and Events; Rates Stable, For Now

Ops, MLO, AE, Compliance Jobs; HFA, URLA, Servicing Products; Upcoming Training and Events; Rates Stable, For Now Mar 15 2021, 8:25AM Here we are at the Ides of March: only two weeks until the end of the 1st quarter! The time is flying by and time is precious. Last night I slept on the couch to cut down on my morning commute. It worked! Rates have moved higher in 2021, as certainly the pressure is on rates to move higher rather than lower given the expected end of the pandemic and the resulting economic benefits. Some MLOs are fretting, some are moving ahead with their business plan regardless of rates. In terms of salesmanship, there are some creative techniques out there. In terms of operations, STRATMOR’s current blog is, “Ops: Reducing Friction for the Borrower”. (Lest I forget, today’s audio version of the commentary, featuring an interview with Bill Shirreffs, Sr. Director of MSR Services & Sales Operations at MCT, is sponsored by MCT MSR S

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Secondary, MLO, Ops Jobs; Compliance, Broker, Correspondent Products; Events This Week; Fannie Constricts Footprint

Secondary, MLO, Ops Jobs; Compliance, Broker, Correspondent Products; Events This Week; Fannie Constricts Footprint
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New yorkUnited statesMegan gouletteFreddie macMitchell johnsonJeff mackRob chrismanAustin niemiecSeth spragueBrad waymanJames brodyNicole wolosoffBrian millerNick belenkyDustin pflugerLender services

New products, Fee Collection, Sales, VOE Tools; Events and Webinars: All This Week!

New products, Fee Collection, Sales, VOE Tools; Events and Webinars: All This Week! Mar 2 2021, 7:10AM As a kid, magic tricks are amazing because we think there is magic. As an adult, magics tricks are amazing because we know there is no magic. Lenders know that financing a home is not magic, done through sleight of hand. Quite the opposite. Getting a mortgage while you’re grabbing a cup of coffee is misleading, and MLOs bear the brunt of educating borrowers how much arduous work it takes to satisfy them. STRATMOR Group and CFI Group released annual report findings this week for their MortgageSAT Customer Experience Program. The industry’s largest benchmark, based on more than 263,000 surveys in 2020, showed wide swings in customer sentiment over the past twelve months due to pandemic-related factors like capacity strain, extended cycle times, fulfillment burnout, new hiring, and widespread adoption of the work-from-home model. For example, loans fai

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