The Service quality strategy, as an organizational plan to achieve quality programme, should consider the development of Quality framework that the organization will be compelled to adopt. The identified service gap (that is, the difference between the organization offerings and service-users’ requirements / expectations) will determine the Service quality strategy.
Communication Associate, UNICEF Global Shared Services Centre, Budapest Organization: Unicef Country: Hungary City: Budapest Office: UNICEF GSSC Budapest.
- LONDON, UK – MYCOM OSI, a leading independent provider of Assurance Automation and Analytics solutions to some of the world’s largest Communications Service…