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The fried chicken is in New York The cashier is in the Philippines

The workers, all based in the Philippines and projected onto flat-screen monitors via Zoom, are summoned when an often unwitting customer approaches. Despite a 12-hour time difference with the New York lunch crowd, they offer warm greetings, explain the menu and beckon guests inside.

Could Virtual Cashiers Be the Future of the Restaurant Industry?

Having someone take your fast-food order on a virtual call may seem strange, but the benefits speak for themselves.

Red Lobster Bankruptcy Scare: CFO Blames Unlimited Shrimp Deal, Pricey Labor and Leases

Could virtual cashiers be the future of the restaurant industry?

Could virtual cashiers be the future of the restaurant industry?
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