Unpaid water bills later than four months hit a record $75 million for San Diego, but city officials won't turn off taps for unpaid bills or say who hasn't paid.
On average, it takes 35 minutes to reach a customer service representative, according to San Diego water officials. That, however, is an improvement from the two hours it used to take in March 2023.
A San Diego area couple was shocked to receive a $16,000 water charge after months of not receiving a bill and reaching out to their utility agency to investigate.
By Judi Curry Two days ago, I received in the mail, as I am sure that almost all of you did, a notice from the San Diego Public Utilities Commission notifying us of a “Notice of Public Hearing.” And what is this hearing about? A “Proposed Increase to Water Rates," to be considered by the…