Moving beyond just survey data, Stanford Health Care is thinking about how it can collect and understand patient data, using Qualtrics, to improve the.
In a short time online, organizations can capture more patient concerns, reduce more open cases and improve staff experiences, say Alpa Vyas of Stanford Healthcare and Dr. Adrienne Boissy of Qualtrics and the Cleveland Clinic.
By Tech Edge Editorial Qualtrics’ “Complaints and Grievances” solution for the healthcare industry will help improve the patient experience, which can be deeply personal, frightening and fraught with layers of process and paperwork, according to The Futurum Group. The solution consolidates case management and communication tools into one system, automating workflows and speeding up the […]
Three companies, from three different sectors, are using Qualtrics’ Experience Management tools to align both customer and employee experience - with.