Good afternoon. Water companies in england and wales have been ordered to repay nearly £158 Million to their customers. The Regulator Ofwat says its because the firms have failed to meet performance targets such as cutting Sewage Spills and leaks. Some future Water Bills will be reduced to reflect the missed targets. Our Environment Correspondent Jonah Fisher reports. A warning this report contains flashing images. This Report Card does not make pleasant reading for the Water Companies. Targets for reducing leaks are not being hit, the number of Pollution Incidents has hardly changed in the last five years and Customer Satisfaction has continued to fall. Three Water Companies anglian, southern and welsh are rated bottom of the class. The others are just average, with none rated in the top category. So we think the sector suffers from a culture of poor performance, that companies are not taking responsibility for their performance. They are too often blaming the weather or the circumst
Onjuly 19th, a bug infested update was sent to millions of computers running Microsoft Windows Around The World 7 crashing the systems of organisations from banking, to healthca re, and airlines. According to one estimate the Disaster Cost top us firms more than 5 Billion. Microsoft has announced changes to how it interacts with third Party Security firms. Our Technology Editor Zoe Kleinman looks at the effects of the outage. Thousands of flights grounded. Doctors appointments cancelled. Tv channels falling off air. The It Outage felt Around The World injuly has been described as the worst cyber event in history. Microsoft said around 8. 5 million computers Around The World were disabled after a cyber Security Company called crowdstrike sent out a corrupted Software Update to its nearly 2a,000 customers, many of them huge companies we rely on in our everyday lives. Look atjensen. Are we going to disney . Were going to disneyland right now. Jo and her children were among the thousands a
To generate his own voice, complete with Yorkshire Accent. And nick has the weather. It is icy see in a few spots this morning and some patches of fog around i have this full report. Good morning. First, our main story. Train passengers in britain are being let down by the way the government oversees the railways, according to a report by mps. The Commons Transport Committee says customers are less and less satisfied with the service they get, and yet they are paying more for it. Theyre calling on the Department For Transport to give up some of its powers. Rob young reports. Dissatisfied passengers, rising ticket prices, poor performance. Mps are scathing about the way the government oversees the railways. They say passengers have been failed by the way ministers award franchises to Train Companies. The commons Committee Says competition is meant to drive improvements, but warns there is dwindling interest from potential operators. National express used to be the biggest Train Company
To generate his own voice, complete with Yorkshire Accent. And nick has the weather. It is icy see in a few spots this morning and some patches of fog around i have this full report. Good morning. First, our main story. Train passengers in britain are being let down by the way the government oversees the railways, according to a report by mps. The Commons Transport Committee says customers are less and less satisfied with the service they get, and yet they are paying more for it. Theyre calling on the Department For Transport to give up some of its powers. Rob young reports. Dissatisfied passengers, rising ticket prices, poor performance. Mps are scathing about the way the government oversees the railways. They say passengers have been failed by the way ministers award franchises to Train Companies. The commons Committee Says competition is meant to drive improvements, but warns there is dwindling interest from potential operators. National express used to be the biggest Train Company
To generate his own voice, complete with Yorkshire Accent. And nick has the weather. It is icy see in a few spots this morning and some patches of fog around i have this full report. Good morning. First, our main story. Train passengers in britain are being let down by the way the government oversees the railways, according to a report by mps. The Commons Transport Committee says customers are less and less satisfied with the service they get, and yet they are paying more for it. Theyre calling on the Department For Transport to give up some of its powers. Rob young reports. Dissatisfied passengers, rising ticket prices, poor performance. Mps are scathing about the way the government oversees the railways. They say passengers have been failed by the way ministers award franchises to Train Companies. The commons Committee Says competition is meant to drive improvements, but warns there is dwindling interest from potential operators. National express used to be the biggest Train Company