we have to reclaim our youth by any means necessary. the young men don t need how to mediate conflicts. they need like u.n. peacekeepers. martha: more power to you, tio for the work you re doing. you re up against a lot. we hope you get that army of young men that want to do the right thing and take their communities back and make them safe. we ll talk to you soon. thank you, tio. thank you. martha: moments ago a major announcement and a timeline from president biden involving the future of u.s. forces in iraq. big news. we ll break it to you after this.
lightfoot. she refuses to respond. i do not want money or a contract. i want to share my strategies. she refuses to meet because she s stubborn. people are losing their lives and fudging the numbers. those numbers are real people. they represent real people, not just numbers. they re playing a numbers game in chicago. trace: right now sadly it appears chicago is down more than 21 points. thanks. great to see you, tio. and senator tom cotton 20 the latest sign of wokeness in military. and will cain s answer when people call president biden s door-to-door vaccination push invasive next. joint pain, swelling, tenderness. my psoriasis. cosentyx works on all of this. cosentyx can help you look and feel better by treating
iTWire Wednesday, 02 June 2021 15:02 Comms Alliance welcomes reduction in telco complaints, TIO responds, MacTel comments
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Australia s Communications Alliance has welcomed the continuing trend of reduced volumes of telco-related complaints to the industry ombudsman.
Figures released today by the Telecommunications Industry Ombudsman (TIO) report show that complaints in the three months to end-March 2021 were down 6.1% on the same quarter last year, and also slightly lower than the previous quarter – building on a trend of improvement during the past 12 months.
The report also showed a significant quarterly drop of 38% in complaints from customers about difficulty in contacting their service provider.
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How many more wake up calls does the industry need? FCA responds to TIO report
What will it take before the telecommunications industry accepts that there are systemic problems with the way they sell and market their products?
There is yet another example today, with the release by the Telecommunications Industry Ombudsman (TIO) of itslatest systemic issues report.The report documents poor sales practices, hidden costs and unclear information.
These findings reinforce those in FCA’s survey of financial counsellors, released just last month (April 2021). Financial counsellors said that:
Overall, telco hardship practices are poor
Mis-selling is common throughout the industry, with around 80% of the financial counsellors who responded to the survey saying they have clients with debts where mis-selling has occurred
iTWire Tuesday, 18 May 2021 00:05 Macquarie Telecom Group CEO David Tudehope says TIO report highlights systemic failures
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Macquarie Telecom Group CEO David Tudehope believes the TIO report highlights systemic failures despite greater reliance on telco services and the industry doing incredibly well during the pandemic.
David Tudehope, CEO, Macquarie Telecom Group said: “Despite repeated warnings and consistently poor results reported by the ombudsman, Australia’s tier one telcos continue to fail consumers, businesses and crucially the most vulnerable in our society. The TIO’s Systemic Investigation Report today proves issues such as misleading promotions and telcos signing up customers for services they don’t want or need are alive and well.