Press release content from PR Newswire. The AP news staff was not involved in its creation.
Nuance Launches Omnichannel Patient Engagement Virtual Assistant Platform to Power Healthcare’s ‘Digital Front Door’
January 11, 2021 GMT
Nuance Communications, Inc. logo (PRNewsfoto/Nuance Communications, Inc.)
BURLINGTON, Mass., Jan. 11, 2021 /PRNewswire/ Nuance Communications, Inc. (NASDAQ: NUAN) today launched an AI-powered patient engagement virtual assistant platform to transform voice and digital experiences across the patient journey. Combining decades of healthcare expertise with award-winning intelligent engagement technology trusted by 85 percent of the Fortune 100 companies worldwide, the advanced platform integrates and extends the capabilities of the electronic health record (EHR), customer relationship management (CRM), and Patient Access Center systems to enable healthcare provider organizations to modernize their ‘digital front door’ and improve clinical care.
Share:
155-year-old not-for-profit healthcare provider will use Noble s contact center tools to create a better patient experience, improve efficiencies and reduce costs
ATLANTA (PRWEB) December 16, 2020
Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, is pleased to announce that CHRISTUS St. Vincent has chosen the Noble® Contact Center Suite with advanced contact management and employee engagement tools to help provide a superior patient experience and better serve the healthcare needs of its community.
Located in Santa Fe, N.M., CHRISTUS St. Vincent has been providing care and services to residents of Northern New Mexico for more than 155 years. CHRISTUS St. Vincent is a comprehensive, acute care hospital serving a seven-county area with a population of nearly 300,000. Since opening its doors as New Mexico s first hospital in 1865, CHRISTUS St. Vincent has grown to become a comprehensive medical delivery organization with a fully