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Nuance Launches Omnichannel Patient Engagement Virtual Assistant Platform to Power Healthcare’s ‘Digital Front Door’
January 11, 2021 GMT
Nuance Communications, Inc. logo (PRNewsfoto/Nuance Communications, Inc.)
BURLINGTON, Mass., Jan. 11, 2021 /PRNewswire/ -- Nuance Communications, Inc. (NASDAQ: NUAN) today launched an AI-powered patient engagement virtual assistant platform to transform voice and digital experiences across the patient journey. Combining decades of healthcare expertise with award-winning intelligent engagement technology trusted by 85 percent of the Fortune 100 companies worldwide, the advanced platform integrates and extends the capabilities of the electronic health record (EHR), customer relationship management (CRM), and Patient Access Center systems to enable healthcare provider organizations to modernize their ‘digital front door’ and improve clinical care.