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Get latest articles and stories on Business at LatestLY. New Delhi [India], September 21: Today, exceptional customer experiences (CX) requires more than just the newest technologies. At its core, it involves designing a human-centred approach to deliver a hyper-personalised Experience, and the inaugural edition of Team Marksmen Network’s CX Transformation Conclave, held on 15th September 2023 in Mumbai, highlighted how CX can be holistic, focused, and clearly linked to business outcomes. Business News | Team Marksmen Network’s CX Transformation Conclave Highlights the Business Case and Criticality of Great CX.

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