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LiveVox and Omdia Study Finds that Slow Digital Adoption and Unnecessary Complexity in the Contact Center Harm Customer Experience by Impeding Agent Productivity

Adobe real-time CDP makes the digital economy personal for today s global brands

Adobe real-time CDP makes the digital economy personal for today s global brands
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Adobe Real-Time CDP Makes the Digital Economy Personal for Today s Global Brands Seite 1

15.03.2022 - At Adobe Summit – The Digital Experience Conference, Adobe (Nasdaq:ADBE) announced new customers and innovations in Adobe Real-Time Customer Data Platform (CDP). Adobe Real-Time CDP is now the choice of industry-leading brands across all major . Seite 1

Adobe Unveils Innovations, New Partners For Its Customer Data Platform

A growing number of brands have come to rely on Adobe Real-Time CDP for its data collection and management capabilities. Today, the company has announced a few changes to its CDP platform, as well as some new high-end clients.

Genesys and Limitless Launch New Digital Experience for Consumers

Genesys and Limitless Launch New Digital Experience for Consumers Global cloud contact center leader teams with the GigCX platform trailblazer to usher in the era of brand-advocate powered customer service News provided by Share this article Share this article SAN FRANCISCO, Feb. 2, 2021 /PRNewswire/ Genesys, a global leader in cloud customer experience and contact center solutions, announced a partnership with Limitless, a pioneer in Gig Customer Experience (GigCX). Together, the companies are leading a new era of digital customer experiences to create more authentic, human connections between brands and consumers. Genesys and Limitless are helping businesses extend their contact center teams using a gig workforce comprised of brand experts that can provide consumers anywhere in the world with new levels of trusted support. End-customers will benefit from reliable answers to their questions from passionate, experienced users of products and services via their preferred digit

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