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Underneath the Hype, The Metaverse Does Offer Real Business Value

The specifics of how businesses can find opportunities in the metaverse can be hard to grasp in this nascent, evolving and exorbitantly hyped space.

Mark spykermanVittoria cretellaKatrina klierPushpak kypuramGreg rakozyRajat tanejaApril cmswireJamie dimonBuilding the technology behind metaverseWall street journalWest monroeHarvard business reviewMetaverse isnt newDifferent thisOculus questNew world

4 Ways CX Will Change as the Metaverse and Web3 Become One

The CX landscape is bound to change as the metaverse and Web3 converge, bringing about digital-only worlds. Here are four CX shifts marketers can anticipate.

Lynne capozziKatrina klierMarie tatibouetTechnology visionPersonalize yourRusty bishopTurn data privacyCompliance regulations intoWild westUser experienceDigital experience platformsCustomer experience designDigital customer experience management

8 Tips for a Better Customer Experience Strategy

A thoughtful, dynamic CX strategy is critical to the success of any organization’s CX effort.

Katrina klierJennifer kline shernoffHoward pyleJulie casteelErick kellyVivek astvanshPurdue universityKelley school of business at indiana universityHigh impact customer experienceAlignmint growthWhat is customer satisfaction scoreCross functional teams withKelley schoolCustomer effort scoreHow it can help build betterWest monroe partners

Social Listening: 4 Places Your Should Be

While some channels like TikTok and Facebook have proven to be goldmines for B2C companies, they aren’t necessarily as fruitful for marketers in the B2B space.

United statesKatrina klierDave dukeMaya leviNational association of corporate directorsWorld economic forumWhere you shouldLinkedin groupsNational associationCorporate directorsSocial mediaDeeper using podcastsListening appsOmnichannel marketingஒன்றுபட்டது மாநிலங்களில்டேவ் டியூக்

Houston Inno - Tech firm Pros names former Chevron exec to board

Houston Inno - Tech firm Pros names former Chevron exec to board
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