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Friend we call Mr Sensible refuses to believe he s been scammed out of £70k

Katie Morley Investigates: our reader is worried an investment scam will lead to divorce

Elon muskConsumer championLite graphsLite graphMicrosoft edgeConsumer affairsMoney scamsKatie investigatesConsumer rights

My mother died over a year ago and a care home still has £12k of her money

Katie Morley Investigates: our reader was forced to chase overpaid fees for 18 months

City ofUnited kingdomCare concern groupConsumer championManor grange care homeConcern groupCare concernConsumer affairsCare homesKatie investigatesConsumer rights

I upgraded to Emirates business class and a drunk man tried to urinate on me

Katie Morley Investigates: our reader's requests for proper recompense have fallen on deaf ears

United arab emiratesGlasgow cityUnited kingdomNew south walesConsumer championEmirates airlineConsumer affairsKatie investigatesAirline industry

I cancelled my holiday for cancer chemo, but my travel insurer won t pay

Katie Morley Investigates: our reader’s recovery was made even worse by having to chase an insurance pay out

Lloyds bankConsumer championTravel insuranceBreast cancer screeningBreast cancerKatie investigates

Airbnb host cancelled when we said we were single – then kept our money

Katie Morley Investigates: our reader is being denied a refund because of their host’s unlawful booking terms

United kingdomConsumer championConsumer affairsKatie investigatesMoney hub fp

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