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Allianz won t pay my claim in full after my friend died on Table Mountain

Katie Morley Investigates: our grieving reader is being denied their full claim

Cape townWestern capeSouth africaUnited kingdomTable mountainConsumer championBritish consulateConsumer affairsBetter life expertsKatie investigatesMoney relateTravel insurance

Cyber hackers impersonated my nephew to steal £100k

Katie Morley Investigates: our reader feels let down after being targeted by hackers

Financial conduct authorityConsumer championFinancial ombudsmanFinancial conductConsumer affairsMoney scamsBanks and financeCyber crimeCyber attacksBetter life expertsKatie investigatesMoney relate

Airbnb superhost blamed us for the filth – but we d only been there for 39 minutes

Katie Morley Investigates: Our reader’s family event is spoiled by a filthy rental house

Consumer championConsumer affairsKatie investigatesBetter life experts

Smug and indecisive vet is to blame for the death of my cat – I want justice

Katie Morley Investigates: our reader believes their late moggie received subpar care

United kingdomConsumer championHer majesty queen elizabethConsumer affairsMoney hubMoney hub expertsKatie investigatesPets at home

My elderly father bought £90k of gold bars and handed them to fraudsters

Katie Morley Investigates: should bank accept responsibility for not spotting scam?

Consumer championAction fraudContingent reimbursementConsumer affairsBanks and financeMoney hub expertsKatie investigatesParkinson 39s diseaseElder health

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