âDonât worry, itâs in the mail.â That assurance, true or not, used to mean delivery was near. Not this year.
Unprecedented delays in U.S. Postal Service operations have kept customers on edge for weeks, especially those sending or receiving packages. Today, the traditional finish line for Christmas mailing, The Eagle presents findings of the newspaperâs call to readers to share stories about the fate of packages shipped through the Postal Service.
Eighty-four people completed the nonscientific survey. Overall, 57 percent said they were âcompletely dissatisfiedâ with how the service handled package shipments this season; an additional 26.2 percent were somewhat dissatisfied. Only two said they were âcompletely satisfied.â By its nature, the survey was more likely to bring accounts of missing or lost packages than accolades. The survey found that 79.8 percent of those replying, including Jennifer Parsons, still were waiting for packages.