arcs. they then factored in the frequency differences. the so-called doppler effect. the team concluded mh370 had to have flown south in the opposite direction. it was a startling conclusion. what did you think when you got the data and you started to model it and you put it in and you suddenly realize where this plane probably went. let s check it again. you want to make sure you come to a conclusion like that that you have done the right work and data is as you understand it to be. was there a moment of disbelief? having messages for six hours after the plane is lost is probably the biggest disbelief in terms of what you have. reporter: immarsat quickly realized analysis of data from mh370 to the satellite produced an extraordinary result and needed to be tested. so they round the model against
necessarily where this plane went. i think you are absolutely right, tom foreman. many thanks. for the families of those aboard flight 370, the release of this data does little to tamp down the distrust and resentment that festered for weeks. steve wang, who lost his mother on flight 370, ripped the delay in making that information public. what did they do for this more than two months? they haven t searched for anything? they haven t found anything. and we are suspicious for the first day that whether they are searching the right place. whether what they are tracking is true or not. our loved ones are on the plane. without direct evidence, we never believe it. cnn is in malaysia s capital kuala lumpur with more. good morning. reporter: good morning, carol. yes, stephen wang s opinion on this is reflective of others as well. sarah bacj who spearheaded the claim, calling on them to
experts and have they imparted anything to you that s new? within minutes of receiving it, it went out to about a dozen people. nobody who was hired. there have been people from all over the world who have stepped forward to volunteer their expertise. faculty at major universities, people who are highly published and well regarded in their fields. some work together in teams. some work solo. already we ve had some preliminary feedback come back that there are some discrepancies showing in the burst frequency numbers as an example. it s too soon to tell. the malaysians have been holding onto this data for 11 weeks. we ve at least got to give these guys a couple of days, right. they ve only had it in their hands for a few hours for most of them because of time zone differences. let s give it a few days to see what they come up with. thank you, sarah.
that the families have been asking to be released that we believe there has to be more transparency in this search because there have been just repetitive errors demonstrated by the investigation team so far. so once you have been bitten 20 times, you become a little shy of that one time that somebody says trust me on this one when all of the other ones have been proven wrong already. you re right on this one because the malaysian government appears it is withholding information because earlier dat ceo of immarsat was on cnn. listen to something he said about this data release. i m sure you ve heard it. listen. what s gone out today are the raw data communication logs over our networks. all of the information that we have that passed between our network and the plane during the fatal hours when the flight was lost. so it s everything. we put everything out there in
data. i think the data itself stand alone is fairly opaque and you can t draw too much from it. what i think is more pertinent is to see the messages and important bits of information and that s the job that we ve been trying to do and some explanation behind how the numbers are used. reporter: to be clear you are letting people make judgments on your work. you re not inviting them to redo your work. no. redo the work takes experts in many, many fields. reporter: mark dickinson recently returned from where he was part of the rethink team. he knows the entire weight of this search rests on the immarsat data. everyone on the investigation team working with this understand what it means. it means this is all data that we have for what s happened for those six or so hours.