Not all ERP clouds are created equal. That's why I wanted to get the story of Portwest's selection of multi-tenant industry ERP firsthand. But the more important question is: will the shift in ERP better serve the business? Here's what I learned.
Candice Mueller of Freshworks explains why mastering Total Experience should be the goal for organizations looking to raise their CX and employee satisfaction levels.
While the fundamentals of good partnership remain the same, SaaS is a different ball game. The role of ecosystem partners, their sources of revenue, and the support they need from vendors have all changed. Beata Wright of Unit4 shares how to embrace these changes to succeed in the world of SaaS.