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Salesforce looks to generative AI to tackle banking s $48 billion problem with customer disputes

We've all been there - arguing with the bank over a disputed transaction that's appeared on our account. That's a high-cost problem for financial.

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Enterprise hits and misses - gen AI do s and don ts are revealed, Salesforce - Informatica speculation tweaks pundits, and AI bots whiff

This week - generative AI do's and don'ts put project lessons into focus. Salesforce acquiring Informatica seems unlikely, but the speculation brings AI data.

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Can generative AI help tackle anti-money laundering? Yes, says WorkFusion

Is gen AI reliable enough for banks to use to tackle crime? Not on its own just yet, but.

Peter cousinsChief technology officerMachine intelligence and aiFinancial services and fintech

People-focused real-time streaming data is critical to banking sector as it embraces new Consumer Duty regulations

Confluent's Peter Pugh-Jones shines a spotlight on the new Consumer Duty rules in the UK - and why data streaming can make a big difference to customer.

United kingdomUnited kingdom financial services authorityConsumer dutyFinancial services authorityArtner zoneNalytics planning and data analysisLoud erp financials and supply chainFinancial services and fintech

How Travelex is exploiting proven data use cases to become a tech-savvy business

The foreign exchange specialist wants to develop data-led services for its customers.

Richard wazaczMachine intelligence and aiRm and customer experienceLoud platforms infrastructure and architectureFinancial services and fintech

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