them. information about the nature and solution. third, i think they need to borrow from websites working. we should be clear, a lot of state websites are doing quite well. kentucky, california, connecticut, washington, d.c. they are doing relatively well. new york. don t have to reinvent these things. i m sure there s some adaptation of these websites. the way we rolled out money to start developing, there was the idea best practices would be shared among them. once they get the website working reasonably well, they have to engage young people and make sure they fin it easy to shop and useful. all those steps are absolutely necessary going forward. as i said, they started pretty well. some technical experts tell me it s not that easy to find
assumption. reporter: the white house is in full damage control mode as the federal portal to the president s signature health care reform program floupders. posting this new video on youtube to show how everyday americans were able to register or sign up for health insurance. down at the bottom of the page there was a bar that said having trouble logging in. it told me to clear my browsing history, clear my cache and clear my cookies, what were those were. it gave me the instructions on how to do it. once i did that i went back onto the computer and it failed right straight through, no problems at all. now if you re wondering about the people in that video, two of them signed up for insurance using their state websites, their state exchange, which have fared better than healthcare.gov, the federal website. the one person who did use healthcare.gov, wolf, we re told was able to register but she hasn t completed the process. brianna keilar at the white house, thanks very much.
week might have been how obama care staggered out of the gate. the main website where americans can shop online for health insurance, healthcare.gov which 36 states rely upon, along with some other state websites, well, they were buggy and glitchy and slow, and some crashed all together. it s been like trying to score tickets to the stones. i guess you can t always get what you want. there have been a few white house responses to this. one is, the high demand argument. another, the president compared these major operating problems to issues with apple products. just a couple weeks ago, apple rolled out a mobile operating system and within days, they found a glitch so they fixed it. i don t remember anybody suggesting apple should stop selling iphones or ipads. to that, washington post columnist ezra kline who is generally an enthusiastic supporter of the administration, wrote the obama administration doesn t have a basically working product that would be improved by a software up
the federal government is shut down but obama care is still kicking or at least trying to. health care.gov now managing insurance exchanges in 34 states. more than 2 million have viftd and the traffic is leaving many with this message please wait. state websites are struggling to keep up. tom foreman has more for you. reporter: bank hopes to launch with a bang but it s been a sputter. look at the states in red where people experienced some problems with the websites as they try to look into and sign up for the program. our producers checked out the systems in new york. there was a message that said the system was suffering from an internal server error. in maryland there were connectivity issues and the web
tickets to the first pirates home playoff game. you know when you go on-site it is hard to load the page because a lot of people like you want to find out if tickets are available and the great news about this is not one game or one night. the seats are unlimited. several state websites are working for efficiently and their numbers reveal that only a fractions of visitors applied for a new plan. 1100 out of 65,000. and the federal government will not tell us how many people enrolled at health care.gov but that some consumers signed up. thank you for the update. day two, the obama administration said the glitches are good and they are defending the program. they are staying tight lipped