assumption. reporter: the white house is in full damage control mode as the federal portal to the president s signature health care reform program floupders. posting this new video on youtube to show how everyday americans were able to register or sign up for health insurance. down at the bottom of the page there was a bar that said having trouble logging in. it told me to clear my browsing history, clear my cache and clear my cookies, what were those were. it gave me the instructions on how to do it. once i did that i went back onto the computer and it failed right straight through, no problems at all. now if you re wondering about the people in that video, two of them signed up for insurance using their state websites, their state exchange, which have fared better than healthcare.gov, the federal website. the one person who did use healthcare.gov, wolf, we re told was able to register but she hasn t completed the process. brianna keilar at the white house, thanks very much.
well, i think it s yet again evidence that the department of health and human services secretary picked the wrong set of vendors to work on a project like this. i think any small business that s done professional services and technology as these two having clients that make last-minute decisions and develop technology, that works around that. i think cgi federal should have been able to hand that will. when we have these debates over known how many lines of code are inside healthcare.gov, it s crazy because that s indicative of they re measuring the wrong thing. software that s written well should have less lines of code in it than software that s written poorly, which has lots of lines of code in it. you wrote this the other day, healthcare.gov got this way not because of incompetence or sloppiness of an an individual vendor but because of a deeply ingrained and malignant cancer eating away at the federal government s ability to provide effective online services.
focused on fixes of the current website that includes increasing bandwidth as well as making changes to the structure of the web site and to the search database. rewriting 100 million lines of code. that s what some experts think government contractors are facing trying to fix healthcare.g healthcare.gov. some suggest scrapping the entire site and trying again. is that under consideration? we have tech teams working on the existing system so our belief is we are making fixes to the existing system. reporter: the white house is not ruling out starting all over and not batting down experts opinions that it could be several months before the federal website to purchase obama care is fully functional. look at this. two years. that s a really long time. is that out of the realm of possibility? again, what an outside computer expert might guesstimate about what the end of a process would look like is obviously based on a lot of