The Los Altos History Museum has scheduled an event combining art and green technology noon to 1:30 p.m. Oct. 2 on the museum’s grounds, 51 S. San Antonio Road.
May 4th 2021 18:17
On day two of Econsultancy Live: ‘What’s next for CX?’, Elisabeth Ward, accessibility expert at Scope, speaking to Econsultancy Editor Ben Davis, gave an overview of disability in digital including how the pandemic has in some cases exacerbated accessibility issues.
More than fourteen million (or one in five) people living in the UK are disabled, meaning as many as 40% of UK households house at least one disabled person. Despite this group making up such a large proportion of UK customers, they are still 50% more likely to face barriers in digital spaces than non-disabled customers.
“The collective spending power of disabled people and their households, often called the Purple Pound, is estimated to be worth £274 billion per year to UK businesses, but 7 in 10 customers say they will click away from a website that they find difficult to use.” Ward revealed.
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April 12th 2021 18:11
It’s an incident that we can expect to see featured in countless presentations about the importance of accessibility, user experience (UX) and design: on Sunday 11th April, National Rail changed the colour scheme of its website from its signature blue and yellow to greyscale as a mark of respect for the passing of Prince Philip, the Duke of Edinburgh.
The change caused chaos for National Rail’s customers, not least those with accessibility needs like vision impairment and colour blindness, many of whom found the altered website unnecessarily challenging to navigate and use. Complaints and criticisms began appearing on social media, with even the @nationalrailenq Twitter admin admitting they had been struggling to read the website properly.
by Bethany Rielly
TURNING train operating websites grey to mark the death of Prince Philip is “another example of disabled people being forgotten,” charities said today.
National Rail Enquiries, Network Rail and other train operators sparked criticism today after they removed colour from their websites as a mark of respect for the deceased royal.
The sites were later restored to full colour following complaints.
Rail staff, passengers and charities complained the switch made the site unusable and impossible to read for those with visual impairments, raising concerns about breaches of disability discrimination laws.
Today rail union RMT issued a reminder to the industry of its legal requirement to ensure websites are accessible to all passengers, including those with disabilities.