Municipal Corporations have experienced improved efficiencies, reduced response times, and increased real-time engagement with citizens. , Technology & Science News, Times Now
Connecting with civic authorities on WhatsApp is becoming a way of life for millions of Indians. From accessing essential services, getting birth and death certificates, door-to-door garbage collection to registering complaints, citizen services across several states are now available with the touch of a button on WhatsApp. Going digital, with the simplicity of WhatsApp, has improved efficiencies for Municipal Corporations by reducing the time to address grievances and led to an increased real-time engagement with citizens. This truly powers the vision of Digital India by making governance accessible to all.
In the ever-evolving communication landscape, more than 70 per cent of Indians prefer to message businesses rather than sending an email, calling or visiting their website, a new report said on Friday.Nearly 75 per cent Indians surveyed said .
Best Media Info: The ‘Business Messaging Usage’ research by Kantar, commissioned by Meta, polled people in countries like India where WhatsApp is the messaging app of choice| Digital News