With the proliferation of cloud technologies, there’s an urgent and growing need for people with business process expertise and a rapidly fading demand for traditional technical IT experts, as Shivkumar Gopalan illustrates in Unit4’s own story.
Why have Whitehall’s digital transformation plans created a huge white elephant? The end result? Thousands of government jobs, but precious little else.
Prioritizing the employee experience is key to attracting and retaining agents and delivering on customer expectations. Debbie Neuberger of Realtor.com shares the opportunities of The Great Re-engagement.