Prioritizing the employee experience is key to attracting and retaining agents and delivering on customer expectations. Debbie Neuberger of Realtor.com shares the opportunities of The Great Re-engagement.
/PRNewswire/ Leaptree today announced it has launched an integration with Skills management and Workforce Engagement as part of Salesforce Service Cloud on.
Leaptree Announces Skills integration feature for Service Cloud Workforce Engagement on Salesforce AppExchange, the World s Leading Enterprise Cloud Marketplace prnewswire.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from prnewswire.com Daily Mail and Mail on Sunday newspapers.
CMO s top 8 martech stories for the week - 29 April 2021
All the latest martech, customer and adtech news from Tribyl, Salesforce, Lotame, InMobi, Aleo, BigID, Skyflow and ActiveCampaign
ActiveCampaign raises US$240 million
The biggest funding news this week is from ActiveCampaign, which has raised US$240 million in a Series C round to develop its customer experience automation (CXA) offering.
The round, which brought total financing raised to date to US$360 million, was led by new investor Tiger Global and included new participation by Dragoneer. The Series C investments were completed at a valuation in excess of US $3 billion.
ActiveCampaign plans to investment in product development, ongoing global expansion and acceleration of partner ecosystem initiatives.