Data-driven innovation (DDI) initiatives by microfinance institutes have transformed the global poverty alleviation landscape. Despite the fact that relationship building is one of the primary goals of DDI initiatives in microfinance operations, there has been little research on the dimensions of relationship quality. This study examines how DDI initiatives recognize and incorporate relational dimensions in their service offerings to alleviate poverty. Drawing on a systematic literature review, thematic analysis and interviews with 20 microfinance managers, this research explores the relationship quality parameters that need to be leveraged. Grounded in the resource-based theory, the findings of this study confirm trust and commitment as two key relationship capabilities. The findings contribute to a better understanding of how microfinance institutes can use DDI to achieve sustainable competitive advantage.
The University of Edinburgh’s Innovation Hub for Data Science and Artificial Intelligence, the Bayes Centre, has selected a group of emerging companies from Scotland, the UK and other parts of the globe for its AI Accelerator commercialisation programme for 2022/23. Click to read more.
AI fire helmet could help save lives miragenews.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from miragenews.com Daily Mail and Mail on Sunday newspapers.
The UK’s National Robotarium, which officially opens today [Wednesday 28 September 2022] in Edinburgh, Scotland, has announced a major applied engineering and research collaboration with multi-billion dollar company Tata Consultancy Services (TCS).