If you’re considering investing in a solar system or some other “coping with load-shedding” set-up, you’d do well to learn from the mistakes of hundreds of South Africans who’ve been “caught” by dodgy service providers in the past year.
The Consumer Goods and Services Ombud has resolved 60% of the almost 14,000 cases the office mediated in favour of mistreated consumers. As a result, the companies concerned refunded them a total of R11.5m.
Protect yourself from bandit behaviour by asking specific questions about a company's quotation process before you hand over your property - specifically the quote rejection or “release” fee.