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The Consumer Goods and Services Ombud has resolved 60% of the almost 14,000 cases the office mediated in favour of mistreated consumers. As a result, the companies concerned refunded them a total of R11.5m.

Ombud maguata mphahleleConsumer goods and services ombudNational consumer tribunalKwazulu natalNational consumer commissionConsumer protection actR11 5mConsumer knowler co zaSunday timesWendy knowlerHttps www timeslive co za buy utm source editorial tl amp medium stories campaign accElectronic communiciations and transactions actReaking newsSunday timesHe timesUsiness times