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Black Friday: Know your rights and steer clear of the rogue operators

The Consumer Goods and Services Ombudsman warns that they are seeing an uptick in complaints about online purchases, which is why consumers should exercise extra caution over the upcoming shopping bonanza.

Western capeSouth africaMagauta mphahleleServices ombudsman lee soobrathiElectronic communicationsWith black fridayBlack fridayRosebank mallFreddy mavundaFinancial mailConsumer protection actTransactions actBlack friday consumer goods and services ombudsman protection act cpa georgina crouth

CGSO puts almost R13-million back into consumers pockets

CGSO: Unrealistic expectations and wishful thinking appear to be behind consumers’ demand for a whopping R183-million in damages last year.

South africaSouth africanQueen munyaiMagauta mphahleleLee soobrathiIsabel jonesServices ombudsmanNational consumer commissionRisk reporting associationSmall claims courtGoogle or appServices industry codeConsumer goodsConsumer protection actSouth african creditServices industry

Aggrieved consumers recover nearly R13m as ombud orders refunds

Ombud says 1,356 more businesses, many of them large groups, have signed up - an almost 30% increase year on year

South africaMagauta mphahleleNational consumer tribunalNational consumer commissionConsumer protection actTuesday ombudConsumer goods and services ombudsmanNeville melvilleCredit ombudConsumer knowler co zaHigh courtLee soobrathiCoca colaWendy knowlerConsumer goods and services code of conductHe consumer goods amp services ombud 39s annual report 2022 3

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South africaSouth africanMagauta mphahleleMain activity of the companyFavourite tv programmeNational debt mediation associationNational consumer tribunalUniversity of the witwatersrand witsNational credit regulatorRisk reporting associationInternational executive development programme inServices ombud officeCompany nameIthuseng credit solutionsSelope thema primary schoolBona high school

Consumer ombud warns on DIY solar installations and fly

The office says it has seen an uptick in complaints and in nearly half the cases, suppliers won’t cooperate with its investigations.

South africaSouth africanMagauta mphahleleAfrican photovoltaic industry associationOccupational healthServices ombudConsumer goodsConsumer protection actSouth african photovoltaic industry associationCompliance certificate consumer goods and services ombud generators georgina crouth scams solar

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