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Annual Digest of Consumer Cases 2023: Part-II

MINISTRY OF CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION NCDRC & Department Of Consumer Affairs Claims A Disposal Rate Of 188% In The Month Of August, 2023 In an official government.

Consumer Cases Monthly Round-Up: August 2023

Delhi High Court Delhi HC Quashes Summons Issued To H&M Over Alleged Violation Of 2011 Legal Metrology Rules Case Title: H&M Pvt. Ltd. vs Legal Metrology Department, Govt. of NCT of Delhi .

NCDRC Dismisses Revision Petition By IndusInd Bank, Citing Violation Of RBI s Code Of Bank s Commitment To Customers

How To Register a Complaint against Your Bank with the Banking Ombudsman

Single body for complaints against banks, NBFCs, pre-paid card issuers from June 2021

Synopsis Currently, there are separate ombudsmen for banks, non-banking finance companies and prepaid card issuers. The move is aimed at providing an efficient dispute resolution mechanism to the customers. In the Statement on Development and Regulatory policy issued today by the RBI Governor Shatikanta Das, it has been proposed to merge the three-separate ombudsman schemes for banks, NBFCs and non-bank prepaid instruments. As per the announcement, the Integrated Ombudsman Scheme will be rolled out in June, 2021. Currently, there are separate ombudsmen for banks, non-banking finance companies and prepaid card issuers. The move is aimed at providing an efficient dispute resolution mechanism to the customers.

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