Off The Menu: Third-party delivery proves costly to restaurants
Updated 5:40 AM;
Today 5:40 AM
Most third party delivery services take 20 or more of every dollar of restaurant sales that get ordered.
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Now that there’s some glimmer of hope for a return to restaurant normalcy, speculation is intensifying as to the “stickiness” of the restaurant industry operational changes the COVID-19 pandemic brought about.
Most but not all in the industry seem to be betting that many of those innovations family meal packs, curbside pickup, third party delivery, and the like will become permanent parts of the dining out experience.
Off The Menu: Artificial intelligence lends hand in recipe development
Updated Feb 06, 2021;
Among the most significant technological advances of the last few decade, artificial intelligence (AI) and robotics, have the potential to revolutionize the restaurant industry. Already automation is making its way into fast food kitchens, where it’s taking on repetitive tasks such as flipping burgers and working the fry station.
AI, the smart technology that powers robocalls and helps forecasting models to predict the weather, may also soon play a role in the food service industry, not just by taking on simple tasks but also by dealing with higher order responsibilities like ordering food and writing menus.