According to the Ombudsman for Banking Services and Investments (OBSI) 2023 annual report, there was a 248 per cent increase in the number of opened banking cases in 2023 compared to 2022.
The son of a Toronto senior who lost $8,000 in what he calls a letter-for-letter example of the so-called grandparent scam said RBC bank should have seen the warning signs and stopped the withdrawal.
Chrystia Freeland says federal government is pushing lenders to comply with new rules to help financially stressed Canadians afford their rising payments, creating a complaints mechanism