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Financial Ombudsman Service chief executive Caroline Wayman stepping down

Caroline Wayman led the service as it dealt with the PPI scandal (Dominic Lipinski/PA) Sign up for our daily newsletter featuring the top stories from The Press and Journal. Thank you for signing up to The Press and Journal newsletter. Something went wrong - please try again later. Sign Up The chief executive of the Financial Ombudsman Service (FOS) is stepping down next month after nearly seven years in the role. Caroline Wayman, who said the “time is right” to step down, will leave on April 16, after 22 years in the service. She has played a key role in the service at a time when it has dealt with huge volumes of consumer complaints about firms mis-selling PPI (payment protection insurance).

Zahida manzoorMel strideCaroline waymanFinancial ombudsman serviceTreasury committeeBaroness zahida manzoorஜிடா மன்சூர்மெல் முன்னேற்றம்கரோலின் வேமேன்நிதி ஆஂபட்‌ஸ்மந் சேவைகருவூலம் குழுபரோனஸ் ஜிடா மன்சூர்

Scam logjam: Fraud victims are having to wait years for justice

The free dispute resolution service is a lifeline for those who have exhausted all other possibilities after being financially wronged. But our probe reveals the service is beset with delays

United kingdomCity ofGary rycroftJohn campbellJeanette gonzalez seoaneCaroline waymanKaren jacksonJulian lambertGoldman sachsFinancial ombudsman serviceJosepha jones coTreasury committeeMoney mailMel strideOmbudsman caroline waymanAnt mcpartlin

Ombudsman SIPP complaints dip in Q3 but 63% upheld

Self-invested personal pension (SIPP) complaints were down by 4% in the third quarter of the 2020/21 financial year, data released by the Financial Ombudsman (FOS) service has revealed.

Caroline waymanFinancial ombudsman serviceகரோலின் வேமேன்நிதி ஆஂபட்‌ஸ்மந் சேவை

Guarantor loans overtake PPI as most complained about product to financial ombudsman service

Guarantor loans overtake PPI as most complained about product to financial ombudsman service More than 10,000 complaints about guarantor loans were received between October and December 2020 More than 10,000 complaints about guarantor loans were received between October and December 2020 (Image: Getty Images) Get the latest on money saving tips and benefit changes straight to your inbox each week with our Record Money newsletter.Invalid EmailSomething went wrong, please try again later. Subscribe When you subscribe we will use the information you provide to send you these newsletters. Your information will be used in accordance with ourPrivacy Notice. Thank you for subscribingWe have more newslettersShow meSee ourprivacy notice

Caroline waymanFinancial ombudsman serviceProtection insurancePersonal financeMoney worriesRetail and consumerகரோலின் வேமேன்நிதி ஆஂபட்‌ஸ்மந் சேவைப்ரொடெக்ஶந் காப்பீடுதனிப்பட்ட நிதிபணம் கவலைகள்சில்லறை மற்றும் நுகர்வோர்

Guarantor loans overtake PPI in generating complaints to financial ombudsman

Guarantor loans overtake PPI in generating complaints to financial ombudsman
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