BSNL has been losing subscribers in the absence of 4G services. If BSNL is serious about its turnaround, it needs to focus on subscribers where employees can play a crucial role. BSNL’s customer service has not been up to the mark and to become competitive in the market, employees need to ensure customer service at par with private rivals.
In 2019, the Centre approved a previous revival package amounting to Rs 69,000 crore, followed by another package of Rs 1.64 trillion in 2022, , bsnl, BSNL revival, BSNL 4G and 5G, BSNL revival plan, central govt
On Wednesday, Union minister of communications , Ashwini Vaishnaw, said the higher allocation was part of BSNL’s ₹1.64 trillion revival package, which was announced in July 2022.