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NICE Named a Leader in the 2024 Aragon Research Globe for Conversational AI in the Intelligent Contact Center

27.03.2024 - NICE (Nasdaq: NICE) today announced that it has been named a Leader in the 2024 Aragon Research Globe for Conversational AI in the Intelligent Contact Center Report. For a complimentary copy of the report, click here. Aragon Research analysts . Seite 1

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NICE : E Launches Next Generation of Enlighten Copilot, Delivering AI-Driven Augmentation to The Entire CX Workforce -March 26, 2024 at 08:20 am EDT

FOR IMMEDIATE RELEASE NICE Launches Next Generation of Enlighten Copilot, Delivering AI-Driven Augmentation to The Entire CX Workforce .

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How Organizations Can Use CX AI To Connect With Their Consumers

If you feel like this means organizations need to predict the future, you’re not wrong. But with CX AI it’s not as hard as it sounds.

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NICE Delivers Major CX AI Milestone with Enlighten Managing 100 Million Customer Interactions Per Month

NICE Delivers Major CX AI Milestone with Enlighten Managing 100 Million Customer Interactions Per Month
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NICE Unveils Enlighten XM, A Next Generation AI Contextual Memory Powering Customer Interactions

Breakthrough CX AI solution leveraging unique LLM deep data memory to drive hyper-personalized journeys .

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