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NICE Named a Leader in the 2024 Aragon Research Globe for Conversational AI in the Intelligent Contact Center

27.03.2024 - NICE (Nasdaq: NICE) today announced that it has been named a Leader in the 2024 Aragon Research Globe for Conversational AI in the Intelligent Contact Center Report. For a complimentary copy of the report, click here. Aragon Research analysts . Seite 1

RingCentral looks to reimagine business phone system with real-time AI

Cloud business communications provider RingCentral adds artificial intelligence (AI) to provide immersive employee experience, with capabilities including real-time call notes, conversation intelligence, message translator and generative search.

NICE Delivers Major CX AI Milestone with Enlighten Managing 100 Million Customer Interactions Per Month

NICE Delivers Major CX AI Milestone with Enlighten Managing 100 Million Customer Interactions Per Month
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RingCentral Reimagines the Business Phone System with Real-Time AI

Adding AI for an immersive employee experience, RingCentral MVP is now RingEX New RingEX AI capabilities include real-time call notes, conversation intelligence, AI writer and translator for.

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